Case Study
Property Management
The client required a solution to bring all the tenant information and property details into one place to better manage the end to end property renting process.
Details
Timeframe: 14-16 weeks
Connectors: Outlook, SharePoint, Office 365
Requirements
To replace existing archaic processes that utilised paper letters/invoices to tenants, physical documents in filing cabinets.
Create a system that brings together property details, tenant details, legal paper work, property inspections and maintenance activities.
Data security is an important factor, with using Power Apps the data is held in UK accredited data centers and conforms to GDPR regulations.
Features
- Document Creation
- Document Management
- Invoicing
- Inspections
- Email functionality
- Web & Tablet App
- Data Entry/Update & Delete
- SMS Notifications Balances
Approach & Solution
First we documented the existing process, met with several key stakeholders to establish what would be the best route based on the analysis of the existing process, from this we devised a specification and data (ERD) diagram to use Power Apps to build an app for the property management team to manage properties, tenancies, invoices and communication with tenants, through using Power Apps it meant revisions and future feature enhancements are much easier.
Benefits
- Quickly create tenancy documents and invoices.
- Auditing of communication with tenants.
- Reporting on tenancies or all active tenancies.
- Email Documents directly through the app.
The Results
Deploying a digital first solution to move away from a paper based processes does require a lot of in house change which comes with its own challenges, which meant the paper based process and digital process ran in parallel for a period of 2 weeks whilst the team become accustomed to the new way of working. The below are the measured results from the deployment after 2 months of using the app which doesn’t include the time savings.
%
Increase In Productivty
%
Decrease in Paper
%