AT Technical Frequently Asked Questions

We would reccomend firstly trying out a few of the Microsoft built in templates to gain a better understanding of how a Power Automate flow is constructed.

Next step make some Forms and link them up to your SharePoint lists or Excel Tables to automate the completion of the loop. 

If you are feeling ready for the next step it might be worth testing your knowledge of Power Automate and the Power Platform by completing the PL900 Exam which is the entry level exam to Microsoft power platform.

We offer remote or onsite training services to many public and private sector organisations on SharePoint, Power Automate, Planner, Forms and Bookings some of the more familiar tools to us which many organisations currently don’t get the full benefit from, to book training time with AT Technical digitisation experts please complete this form and we will be in contact with you.

Power Automate flows are set based on some form of a trigger and often have subsequent complex actions to run once the trigger is met, but more than likely if the flow is not running you can do some basic diagnostics by going to the flow and checking the previous runs and see what error has been flagged, if something has recently changed in terms of the data source or template files it might be worth reverting such changes or correcting the change by editing the flow and remapping the dynamic content fields into the new fields.

We have also written blogs about handling errors and implementing error handling techniques you can read these here.

We train on Power Automate, during the training we cover error handling and how diagnose and fix errors in flows, if you are unable to fix the flow contact us and we can certainly take a look at the flow and tell you what is going wrong with it.

Dates in Microsoft Teams are showing in American Date Format?

To fix this on the document itself open inside Microsoft Teams or Microsoft Excel go to ‘File’ then ‘Options’. Next click the ‘Regional Format Settings’ button and set it to the correct region this will fix the date format issue.

This often happens due to the default regional language on SharePoint/Teams sites being set to US format.

The Office 365 Admin Can also change the setting in the SharePoint Admin Centre and within the admin settings of the SharePoint Site under the Regionale settings. Although that only fixes the problem for any newly created files.

Go to the SharePoint site URL then navigate to the document library where the documents are located. Next select the file and click on the 3 horizontal dots then “Copy link” button in the ribbon, Copy the URL, then in a new tab append the URL adding “&download=1” to the end of it.

This will then directly download the document in SharePoint Online.

To remove the Microsoft forms warning, you will need to add a privacy policy. 

The best way to add a privacy policy is within Azure Active directory, login to AAD and navigate to the properties section and a web link to your privacy policy where it says “Privacy statement URL”, navigate back to your form after a few minutes refresh and you will notice the warning has now been removed and replaced with the privacy policy link

Using Exchange Online mailboxes, right-click Folders on the left navigation panel, and then choose Add shared folder.

If the Shared Mailbox is hidden from exchange when you add the shared folder option you will need to enter the full email address to the shared mailbox

Digital automation refers to the use of technology and software to automate various tasks, processes, or workflows that were previously performed manually. It involves the implementation of software systems and algorithms to streamline and optimize business operations, improve efficiency, and reduce human interactions and human based errors.

Digital automation utilises technologies such as robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and workflow management systems to automate repetitive, rule-based, and often time-consuming tasks. These technologies enable organisations to automate data entry, data processing, report generation, document management, customer service interactions, and various other business processes, with the overall view to create more efficient streamlined workflows and save money in the long term through reduced errors and reduced human input.