Developing and Deploying a Benefits Accelerator Dashboard Power Pages
Case StudyBackground
Max20 deliver end-to-end project solutions across the public sector and healthcare, with a strong focus on NHS programmes. For large-scale initiatives such as Electronic Patient Record (EPR) programmes, NHS England requires Trusts not only to demonstrate delivery, but also to evidence that expected benefits and return on investment (ROI) are being realised — across areas such as patient outcomes, productivity, efficiency, and risk reduction.
Historically, benefits tracking was managed through spreadsheets and manual processes, making it difficult to maintain data quality, consistency, and timely reporting. A more intuitive, secure, and scalable digital solution was required.
Max20 Project Solutions and AT Technical partnered to deliver a Benefits Accelerator Dashboard for Norfolk and Waveney University Hospitals Group (NWUHG). This multi-Trust collaborative needed a single, shared platform to support benefits tracking across organisations, while enabling clear reporting at programme level and reducing the administrative burden on transformation teams.
Why AT Technical
AT Technical specialise in delivering bespoke solutions across the Microsoft Power Platform. Our team of Microsoft-certified consultants bring decades of combined experience delivering complex solutions in both public and private sector environments.
We understand the governance, security, and scalability requirements of NHS and public sector programmes, and we design solutions that align with enterprise standards while remaining flexible enough to evolve with programme needs. This combination of technical depth and sector understanding made AT Technical a trusted delivery partner for this programme.
Challenge
NWUHG comprises three acute hospital Trusts, each with its own operational structures and benefits plans, while needing to operate under a single EPR programme framework. The solution had to support both local ownership and collaborative reporting.
Key challenges included:
• Consolidating and structuring benefits data from multiple Trusts into a single, consistent system
• Avoiding dependency on any single organisation’s infrastructure, which would restrict access and collaboration
• Replacing paper-based and spreadsheet-driven processes that caused delays, data loss, and inconsistent validation
• Limited internal capacity within the EPR programme to design, build, and support a digital solution
Without addressing these challenges, it would have been extremely difficult to maintain momentum, consistency, and visibility across Trusts and Directorates, regardless of how strong the underlying benefits strategy was.
The Solution
AT Technical designed and delivered a secure, scalable Benefits Dashboard using Microsoft Power Pages and Dataverse as part of the wider Power Platform ecosystem.
The solution provides a single source of truth for benefits management, supporting the full lifecycle from proposed benefits through to realised and retired outcomes. While the underlying architecture is standardised, the system supports:
• Role-based access control to protect sensitive data
• Trust-level ownership of benefits and enablers
• Programme-level aggregation and reporting
• Tracking of benefit values, realisation profiles, and change enablers
• Automated workflows to support governance and review processes
Power BI dashboards surface live data for stakeholders, enabling transparent reporting and supporting informed decision-making across the collaborative. The platform is hosted independently of individual Trust infrastructure, ensuring equal access and long-term scalability.
The Results
- Standardised benefits capture and governance across all Trusts
- Improved data quality and consistency through structured digital processes
- Real-time visibility of progress using automated Power BI reporting
- Reduced administrative burden on clinical and transformation teams
- Scalable architecture capable of supporting future programmes and additional Trusts
- Stronger evidence base for demonstrating value and ROI to national stakeholders
The platform now supports ongoing benefits realisation activity, not just retrospective reporting, helping the programme to actively manage and maximise outcomes.
Testimonial
We now have a methodology and dashboard that gives real oversight. That means we can influence programmes like New Hospitals – programmes interested in what meaningful benefits realisation should look like.
– Jonathan Harrowven, EPR Transformation and Adoption Programme Manager, NWUHG
“The dashboard created a tool that was practical, and we could use even after our engagement with max20 came to a close.”
– Emily Wells, Chief Nursing Information Officer, Norfolk and Norwich University Hospitals
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