We work with Kaseya VSA to provide competitive remote monitoring services. This enables our teams to connect to your devices anywhere; to fix issues as they arise or deploy updates and software to proactively support your IT infrastructure.
Annual contracts are drawn up based on the number of devices that your company uses, allocating a number of tickets and calls to be used over a monthly basis.
This service usually comes with a number of days on site per quarter for an IT technician, Anti-Spam & Anti-Virus. However, if these services do not suit your company’s individual needs, then they do not have to be included in your contract. If you are waiting for another contract to complete its term, we can add on as other products expire.